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Frequently Asked Questions and Answers
Our pillowcases are easy to care for; do not wash, clean with a damp microfiber cloth to preserve the embroidery and the shine of the materials.
Yes, you can return or exchange unused pillows within 14 days of receipt.
Our cushions are made from high-quality fabrics (metallic imitation leather) and artfully embroidered with elegant gold or silver threads (50% viscose, 50% metallized polyester). Only durable and easy-care materials of Swiss craftsmanship are used.
Yes, every Sternstar pillow is unique and is handmade in Switzerland with great attention to detail.
We can produce custom sizes or special color combinations upon request. Contact us for a personal consultation.
Our pillowcases are easy to care for; do not wash, clean with a damp microfiber cloth to preserve the embroidery and the shine of the materials.
Within Switzerland, shipping usually takes 3–5 business days. International deliveries may take slightly longer depending on the country.
Yes, you can return or exchange unused pillows within 10 days of receipt.
All our products are manufactured in Switzerland – “Swiss Made” stands for quality, precision and exclusive craftsmanship.